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Simone Wong

CRM & Product Growth Consulting | Mobile App Growth

I help CRM & Product Growth teams realise their untapped potential in retention and revenue growth through engagement and data strategies.

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Berlin-based digital native with 6+ years experience in CRM, Mobile App Growth, Marketing Communications with a passion in Tech, Psychology, Behavioural Science & Personal Growth. Previously leading Customer Loyalty at TIER Mobility.

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I offer consulting and support on:​

🚀 Engagement & Retention Strategy (CRM, Lifecycle, Product Growth)
🧪 Growth Experimentation and Reporting Framework
🔩 CRM Tech Stack Optimisation, Platform Evaluation & Migration

🔊 Customer Comms & Copy Strategy (EN)
👥 Team Processes, Cross-functional Collaboration

Simone Wong CRM Consultant
Simone Wong CRM Consultant Braze Conference
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